- UX designer
- Head of UX
Year
2015- 2016
My Role
-
- UX Designer
- Researcher
Disciplines
- User Experience
- Content Strategy
- User Research
Improving the UX of the Camden & Islington Trust Intranet
Following the success of the new trust City & Islington NHS Trust website, C&I were looking to upgrade their intranet for internal staff. With a very limited budget, CMS had to be open source and usability tests were only allowed once during the process. C & I were looking for a major redesign and upgrade to their existing intranet website that would be responsive for mobile devices and make information easier to find. This included improved content sections for health professionals. I came midway through the project the beginning of the project where card sorting had been already done to build the information architecture and content strategy.
The Process
What I did
Analysing Survey Data
Processes people like to carry out the most
Design & Prototype
Below is a screenshot of prototype I made in UXpin which included a web responsive and including mobile designs.
Usability tests
One to one sessions
Analysed Findings
Participants included a range of people working in various departments at C&I NHS Trust who would be using the app in the future.
Iterating designs
As a last step in this discovery work, useful feedback from testing sessions was incorporated into the wireframes. I used an excel spreadsheet to keep track of iterations.
Outcomes
• As a last step in this discovery work, useful feedback from testing sessions was incorporated into the wireframes. before moving to development stages by developers.
• Written discovery report for client.
• Set of 5 videos – plus edited testing reel.
Discovery Report
Report showing end to end design process for the City and Islington NHS.